7 Questions To Ask Yourself Before Hiring A Carpet Cleaning Service


Your carpet is looking filthy. It has stains, dirt and countless invisible microbes embedded into its once beautiful fibers. It is no more the perfect plush, textured, smooth finished piece you bought two years ago. Perhaps it’s now time to hire a professional cleaning service to salvage this incredibly superb woven material.

However, you want to make sure you’re hiring the best. Here are seven questions that you should ask before choosing one:

  1. How long have they been in the field?

A carpet cleaning service that has been doing this for years knows the best techniques and procedures involved. Their experts know exactly what clients expect and how to deliver. Check the Better Business Bureau  is a source to see how long they have been business.

  1. What cleaning method do they use?

From dry cleaning to steam cleaning, there are many methods that carpet cleaning companies employ. Remember that steam cleaning is the industry-approved cleaning method that has been used by most reputable companies.

A good cleaning company makes use of a truck-mounted cleaning unit. This unit consists of a large tank and a hose that thoroughly extracts dirt, debris and other contaminants from your carpet, discarding them in the tank, using steam as part of the process. It has been found that anything less than this method will be just as good as vacuuming.

  1. Do they offer guaranteed services?

You want to hire a company that owns the work it has done. Normally, the written guarantee ranges from 14 to 30 days. Make sure that the company also guarantees a free follow-up if their service is not up to the mark.

  1. Do they provide free quotes?

A good cleaning company will offer free estimates for the services they provide. You want to know what you will be getting at what price. If a company does not offer a free quote to compare prices, it is best to move on to another one.


  1. Do they use eco-friendly cleaning products?

The use of harmful and toxic chemicals will remove the dust and stains from your carpet. However, there is no denying the hazards it will pose on your children’s health. Make sure that they use naturally-sourced, environmentally friendly and biodegradable cleaning agents.


  1. Can they provide references of previous clients?

Any competent carpet cleaning service will be able to provide references from previous clients. Make sure you ask for contact information. You may choose to personally talk to these clients about their experience with the company before making a decision.

  1. Are their professionals trained?

With latest carpet cleaning techniques and procedures, such as the truck mounted cleaning method, it is necessary for cleaning professionals to be trained. Make sure to check their latest certifications and credentials before hiring them.

Excellence Janitorial Services and Carpet Cleaning check all the boxes to the above questions. With a highly dedicated and trained staff of carpet cleaning experts, we have all the necessary skills and tools to make your carpets look and feel beautiful once again. Contact us to know more about us.


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